Biography

Welcome to my page!

I’m a Principal Research Scientist at ServiceNow Research in Montreal and an Adjunct Professor of Computer Science at Laval University and Mila. I lead ServiceNow’s Frontier AI Research team , where we explore the key capabilities needed for enterprise AI, such as data analytics, computer-use agents, and decision-making systems, as well as the key barriers that limit their adoption, including trustworthiness, security, long-horizon execution, and the challenge of reliably measuring progress through rigorous benchmarking.

More recently, my research has focused on decision making under uncertainty, spanning causal discovery, time series forecasting, and the development of foundation models for these domains. This work has increasingly converged on a central theme: automating decision making through reliable enterprise agents capable of reasoning, acting, and adapting in complex environments.

In the past, I developed machine learning algorithms for biomarker discovery in large genomic datasets, with a particular focus on the global problem of antibiotic resistance. I obtained my Ph.D. in Computer Science in 2019 under the supervision of François Laviolette.